Changes / Coda / Superhuman Docs may work slowly or intermittently
Coda: Major incident: Superhuman Docs may work slowly or intermittently
Summary
Superhuman Docs experienced a major degradation affecting Docs and Published Docs, with delays loading, editing, or saving documents. It started at 2026-07-29 17:38 UTC and was resolved at 2026-07-29 18:16 UTC; the reported duration was 37 min. A fix was implemented by 07-29 18:05 UTC.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Superhuman Docs may work slowly or intermittently
Before: not present
After: major
Before: not present
After: resolved
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After: 2026-07-29 17:38 UTC
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After: 2026-07-29 18:16 UTC
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After: Docs, Published Docs
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After: We're currently working on a fix for an issue that manifests in slow performance of Superhuman Docs. Users may experience delays when loading, editing, or saving documents. Our team is actively looking into the issue and working to restore normal performance as quickly as possible. We'll post an update as soon as we have more information. Thank you for your patience.
Before: not present
After: A fix has been implemented, and we're monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Superhuman Docs may work slowly or intermittently (this change) Superhuman Docs experienced a major degradation affecting Docs and Published Docs, with delays loading, editing, or saving documents. It started at 2026-07-29 17:38 UTC and was resolved at 2026-07-29 18:16 UTC; the reported duration was 37 min. A fix was implemented by 07-29 18:05 UTC. | Major incident |