Changes / Pinecone / [Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes
Pinecone: Major incident: [Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes
Summary
Pinecone reported a major incident causing 5xx errors on some read operations for some Serverless indexes in GCP us-central1. It started at 2026-03-04 21:06 UTC and was resolved at 2026-03-04 22:16 UTC, lasting 1 h 10 min. A fix was implemented; affected customers could encounter failed reads during the incident.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: [Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes
Before: not present
After: major
Before: not present
After: resolved
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After: 2026-03-04 21:06 UTC
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After: 2026-03-04 22:16 UTC
Before: not present
After: GCP us-central1, Serverless Indexes - GCP us-central1
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After: We are currently investigating this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: [Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes (this change) Pinecone reported a major incident causing 5xx errors on some read operations for some Serverless indexes in GCP us-central1. It started at 2026-03-04 21:06 UTC and was resolved at 2026-03-04 22:16 UTC, lasting 1 h 10 min. A fix was implemented; affected customers could encounter failed reads during the incident. | Major incident |