Changes / Firebolt / Errors Logging In

Firebolt: Major incident: Errors Logging In

Summary

Some users could not log into the Firebolt UI, receiving “Failed to fetch feature flag param” errors. Firebolt classified the incident as major; it started at 2022-06-22 13:20 UTC and was resolved at 2022-06-22 14:13 UTC, lasting 53 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Errors Logging In
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-06-22 13:20 UTC
AddedResolved time#5
Before: not present
After: 2022-06-22 14:13 UTC
AddedAffected components#6
Before: not present
After: Firebolt Components - Web Application, Web Application
AddedUpdateinvestigating#7
Before: not present
After: There is an issue that is preventing some users from successfully logging into the Firebolt UI. They are getting the error "Failed to fetch feature flag param". We are investigating and will update the status here
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Errors Logging In (this change)
Some users could not log into the Firebolt UI, receiving “Failed to fetch feature flag param” errors. Firebolt classified the incident as major; it started at 2022-06-22 13:20 UTC and was resolved at 2022-06-22 14:13 UTC, lasting 53 min.
Major incident

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