Changes / Mailgun / Intermittent API Errors in US Region
Mailgun: Major incident: Intermittent API Errors in US Region
Summary
Mailgun reported a major degradation involving intermittent API errors in the US Region, affecting API and Email Services - API. It started at 2026-03-13 11:29 UTC and lasted 1 h 20 min, resolving at 2026-03-13 12:49 UTC after a fix was implemented; no cause was stated.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 66%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Intermittent API Errors in US Region
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-03-13 11:29 UTC
Before: not present
After: 2026-03-13 12:49 UTC
Before: not present
After: API, Email Services - API
Before: not present
After: We are currently investigating this issue.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: The incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Intermittent API Errors in US Region (this change) Mailgun reported a major degradation involving intermittent API errors in the US Region, affecting API and Email Services - API. It started at 2026-03-13 11:29 UTC and lasted 1 h 20 min, resolving at 2026-03-13 12:49 UTC after a fix was implemented; no cause was stated. | Major incident |