Changes / Sentry / Error and profile ingestion issues in US

Sentry: Critical incident: Error and profile ingestion issues in US

Summary

Sentry reported a critical US error and profile ingestion outage starting 2026-07-27 16:23 UTC, lasting 2 h 3 min and resolved at 2026-07-27 18:27 UTC. Ingestion was back up at 16:56 UTC, but ingestion and alerting delays continued; Sentry later confirmed the backlog was cleared and ingestion returned to normal.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 77%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Error and profile ingestion issues in US
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-27 16:23 UTC
AddedResolved time#5
Before: not present
After: 2026-07-27 18:27 UTC
AddedAffected components#6
Before: not present
After: Alerting - US Errors Alerting, Alerting - US Spans Alerting, US Ingestion - US Error Ingestion, US Ingestion - US Profile Ingestion
AddedUpdateinvestigating#7
Before: not present
After: We are experiencing issues with error and profile ingestion in our US region and are investigating the issue.
AddedUpdateidentified#8
Before: not present
After: We have identified the issue and error and profile ingestion is back up in US. Expect delays in ingestion and alerting for errors and profiles.
AddedUpdatemonitoring#9
Before: not present
After: We have resolved the incident and are monitoring our ingestion backlog.
AddedUpdateresolved#10
Before: not present
After: The backlog has been cleared and ingestion is back to normal.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Error and profile ingestion issues in US (this change)
Sentry reported a critical US error and profile ingestion outage starting 2026-07-27 16:23 UTC, lasting 2 h 3 min and resolved at 2026-07-27 18:27 UTC. Ingestion was back up at 16:56 UTC, but ingestion and alerting delays continued; Sentry later confirmed the backlog was cleared and ingestion returned to normal.
Major incident

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