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ChangesTelnyxData Connectivity Issues - IMSI1

Telnyx: Major incident: Data Connectivity Issues - IMSI1

Major incidentmajor (vendor)Changed Detected status.telnyx.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Telnyx removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Data Connectivity Issues - IMSI1
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-23 14:16 UTC
AddedResolved time#5
Before: not present
After: 2026-09-23 18:45 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are aware of an issue affecting data connectivity on IMSI1 for SIMs while roaming. Affected devices may repeatedly lose their data session or fail to reconnect on certain networks. We are still investigating and working on a fix. This is a network-side issue, no action is required on affected devices (rebooting or re-provisioning will not change the behaviour while we work the fix). We will post updates as we make progress and confirm once the issue is fully resolved. Thank you for your patience.
AddedUpdateresolved#7
Before: not present
After: This incident has been resolved. The issue affecting roaming data connectivity for some SIMs has been corrected, and service has returned to normal. Affected devices have re-established their data sessions and are operating as expected. No action is required on your end. Thank you for your patience while we resolved this.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, September 23

1 incident change

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