Changes / Stitch / Legacy Database Integration Extraction Issues

Stitch: Major incident: Legacy Database Integration Extraction Issues

Summary

Stitch reported a major outage preventing extraction jobs from starting for a subset of legacy database integrations, beginning 2020-01-22 22:26 UTC. The recorded duration was 14 h 12 min, with resolution posted at 2020-01-23 12:39 UTC; Stitch said the issue was resolved circa 06:42 UTC and extraction jobs were running successfully.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Legacy Database Integration Extraction Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2020-01-22 22:26 UTC
AddedResolved time#5
Before: not present
After: 2020-01-23 12:39 UTC
AddedAffected components#6
Before: not present
After: app.stitchdata.com
AddedUpdateidentified#7
Before: not present
After: Our engineering team is working to resolve an outage affecting a subset of legacy database integrations that is preventing their extraction jobs from beginning. In the event that this data is critical for your team, consider using the current version of the integration as additional segments of our infrastructure are unaffected.
AddedUpdateresolved#8
Before: not present
After: This issue was resolved circa 06:42 UTC, and since then, extraction jobs for legacy database integrations have been scheduled and are running successfully.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Legacy Database Integration Extraction Issues (this change)
Stitch reported a major outage preventing extraction jobs from starting for a subset of legacy database integrations, beginning 2020-01-22 22:26 UTC. The recorded duration was 14 h 12 min, with resolution posted at 2020-01-23 12:39 UTC; Stitch said the issue was resolved circa 06:42 UTC and extraction jobs were running successfully.
Major incident

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