Changes / Neon / Vercel marketplace login doesn't work

Neon: Major incident: Vercel marketplace login doesn't work

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: neonstatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Vercel marketplace login doesn't work
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-05-22 18:48 UTC
AddedResolved time#5
Before: not present
After: 2025-05-22 19:49 UTC
AddedAffected components#6
Before: not present
After: Console API, Console Frontend
AddedUpdateinvestigating#7
Before: not present
After: Investigating: (18:48) We are aware of the issue and are investigating the scope, root cause, and potential mitigations. Investigating: (18:53) We are aware of an issue with Vercel Marketplace login flow and are looking into the cause. Monitoring: (19:37) The issue is mitigated and we are continuing to monitor the situation.
AddedUpdateresolved#8
Before: not present
After: Due to the way the feature flag was set, only neon employees were affected. The issue has been fully resolved, and all affected components are operating normally again.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Vercel marketplace login doesn't work (this change)Major incident

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