Changes / Segment / Intermittent Segment application login errors
Segment: Major incident: Intermittent Segment application login errors
Summary
Segment reported a major incident causing intermittent login errors for a subset of customers, affecting Web Interface (EU) and Web Interface (US). It started at 2026-08-18 17:49 UTC and was resolved at 2026-08-18 22:02 UTC, lasting 4 h 13 min; login was reported operating normally at 18:38 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Intermittent Segment application login errors
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-18 17:49 UTC
Before: not present
After: 2026-08-18 22:02 UTC
Before: not present
After: Web Interface (EU), Web Interface (US), Web Interface - Web Interface (EU), Web Interface - Web Interface (US)
Before: not present
After: We have identified an issue that is affecting a subset of Segment customers causing intermittent errors when logging in.
Before: not present
After: Segment application login is now operating normally. We will continue to monitor for system stability.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Intermittent Segment application login errors (this change) Segment reported a major incident causing intermittent login errors for a subset of customers, affecting Web Interface (EU) and Web Interface (US). It started at 2026-08-18 17:49 UTC and was resolved at 2026-08-18 22:02 UTC, lasting 4 h 13 min; login was reported operating normally at 18:38 UTC. | Major incident |