Changes / Firebolt / Starting/restarting new engines fails
Firebolt: Major incident: Starting/restarting new engines fails
Summary
Firebolt reported a major incident preventing new engines from starting or restarting, beginning 2021-06-29 11:30 UTC and lasting 29 min. A fix was implemented at 2021-06-29 11:55 UTC; engine startup was restored and the incident resolved at 2021-06-29 11:59 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Starting/restarting new engines fails
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2021-06-29 11:30 UTC
Before: not present
After: 2021-06-29 11:59 UTC
Before: not present
After: Engines, Firebolt Components - Engines
Before: not present
After: We are undergoing engine service issues.
Starting/Restarting new engines will fail until the issue is resolved.
A fix is expected within the next hour. We will update once resolved.
Before: not present
After: A fix has been implemented and currently testing engine startup
Before: not present
After: The issue is resolved. Engine startup is restored.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Starting/restarting new engines fails (this change) Firebolt reported a major incident preventing new engines from starting or restarting, beginning 2021-06-29 11:30 UTC and lasting 29 min. A fix was implemented at 2021-06-29 11:55 UTC; engine startup was restored and the incident resolved at 2021-06-29 11:59 UTC. | Major incident |