Firebolt: Starting/restarting new engines fails

Impact: majorStatus: resolvedStarted 2021-06-29 11:30 UTCResolved 2021-06-29 11:59 UTC (30 min)3 updatesSource: stspg.io

Summary

Firebolt reported a major incident preventing new engines from starting or restarting, beginning 2021-06-29 11:30 UTC and lasting 29 min. A fix was implemented at 2021-06-29 11:55 UTC; engine startup was restored and the incident resolved at 2021-06-29 11:59 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - Engines

Timeline of updates

identified2021-06-29 11:30 UTC
We are undergoing engine service issues. Starting/Restarting new engines will fail until the issue is resolved. A fix is expected within the next hour. We will update once resolved.
monitoring2021-06-29 11:55 UTC
A fix has been implemented and currently testing engine startup
resolved2021-06-29 11:59 UTC
The issue is resolved. Engine startup is restored.

Rewindex changes for this incident

Major incident: Starting/restarting new engines fails 2021-06-29 11:30 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON