Changes / Plaid / Service Disruption Impacting Bank of America connections

Plaid: Major incident: Service Disruption Impacting Bank of America connections

Summary

Plaid reported a major disruption affecting Bank of America connections and API calls through Plaid, starting at 2026-09-26 03:40 UTC and resolved at 2026-09-26 05:15 UTC (1 h 34 min). Plaid stated that Bank of America was experiencing downtime impacting all channels and data recipients.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 80%)Changed Detected Source: status.plaid.com

What changed

AddedTitle#1
Before: not present
After: Service Disruption Impacting Bank of America connections
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-26 03:40 UTC
AddedResolved time#5
Before: not present
After: 2026-09-26 05:15 UTC
AddedUpdateinvestigating#6
Before: not present
After: Bank of America is currently experiencing downtime impacting all channels and data recipients. API calls through Plaid are impacted. We will provide an update when Bank of America has resolved the issue.
AddedUpdateresolved#7
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Service Disruption Impacting Bank of America connections (this change)
Plaid reported a major disruption affecting Bank of America connections and API calls through Plaid, starting at 2026-09-26 03:40 UTC and resolved at 2026-09-26 05:15 UTC (1 h 34 min). Plaid stated that Bank of America was experiencing downtime impacting all channels and data recipients.
Major incident

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