Changes / Rippling / Rippling app crashes

Rippling: Major incident: Rippling app crashes

Summary

Certain Rippling app pages, including the hiring flow and employee profiles, crashed in a major-impact incident from 2026-06-19 20:03 UTC to 2026-06-19 20:27 UTC, lasting 24 min. Rippling disabled the feature flag causing the issue and reported the app operational again at 20:07 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Rippling app crashes
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-19 20:03 UTC
AddedResolved time#5
Before: not present
After: 2026-06-19 20:27 UTC
AddedAffected components#6
Before: not present
After: Rippling App
AddedUpdateinvestigating#7
Before: not present
After: We are investigating issues where certain pages in the Rippling app, like the hiring flow and employee profile pages, are crashing. We are working to mitigate the issues and investigate the root cause.
AddedUpdatemonitoring#8
Before: not present
After: We discovered the root cause and have turned off a feature flag that was causing the issue. The issue is mitigated, and the Rippling app is operational again.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Rippling app crashes (this change)
Certain Rippling app pages, including the hiring flow and employee profiles, crashed in a major-impact incident from 2026-06-19 20:03 UTC to 2026-06-19 20:27 UTC, lasting 24 min. Rippling disabled the feature flag causing the issue and reported the app operational again at 20:07 UTC.
Major incident

All Rippling changes → · Rippling profile · Markdown · JSON