Changes / JFrog / JFrog Connect partial disruption with subset of devices appearing offline

JFrog: Major incident: JFrog Connect partial disruption with subset of devices appearing offline

Summary

JFrog Connect had a major partial disruption causing some devices to appear offline or disconnected in the dashboard, starting 2025-12-22 08:51 UTC and lasting 47 h 52 min. It was resolved at 2025-12-24 08:44 UTC after engineers applied a fix and verified all devices were reporting status accurately.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 76%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: JFrog Connect partial disruption with subset of devices appearing offline
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-22 08:51 UTC
AddedResolved time#5
Before: not present
After: 2025-12-24 08:44 UTC
AddedAffected components#6
Before: not present
After: JFrog Connect
AddedUpdateinvestigating#7
Before: not present
After: JFrog Engineers are currently investigating an issue causing some devices to appear as offline or disconnected in the dashboard. Our engineering team is actively working on the resolution. Service functionality remains a priority and we will provide a follow-up as soon as we have more information. We apologize for the interruption.
AddedUpdateresolved#8
Before: not present
After: JFrog engineers have applied the fix and all devices are verified to be reporting status accurately.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: JFrog Connect partial disruption with subset of devices appearing offline (this change)
JFrog Connect had a major partial disruption causing some devices to appear offline or disconnected in the dashboard, starting 2025-12-22 08:51 UTC and lasting 47 h 52 min. It was resolved at 2025-12-24 08:44 UTC after engineers applied a fix and verified all devices were reporting status accurately.
Major incident

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