Changes / Typeform / Typeform Renderer - Forms intermittently unavailable

Typeform: Major incident: Typeform Renderer - Forms intermittently unavailable

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 46%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Typeform Renderer - Forms intermittently unavailable
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-11-08 21:28 UTC
AddedResolved time#5
Before: not present
After: 2024-11-08 22:22 UTC
AddedAffected components#6
Before: not present
After: Forms / Renderer - Open/Load forms, Forms / Renderer - Submit responses, Open/Load forms, Submit responses
AddedUpdateidentified#7
Before: not present
After: We have identified an issue impacting our form rendering service. Users trying to view/submit forms may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 812274 | INC 72
AddedUpdateidentified#8
Before: not present
After: We are working on resolving the issue impacting our form loading service with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
AddedUpdateresolved#9
Before: not present
After: We are glad to inform you that the fix has been implemented and the incident is resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Typeform Renderer - Forms intermittently unavailable (this change)Major incident

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