# Typeform: Major incident: Typeform Renderer - Forms intermittently unavailable

**Summary:** Typeform reported a major outage causing intermittent failures when opening/loading forms and submitting responses, starting 2024-11-08 21:28 UTC. The incident lasted 53 min and was resolved at 2024-11-08 22:22 UTC after a fix was implemented; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-11-08 21:28 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/wgyvw72swfxn](https://stspg.io/wgyvw72swfxn)
- [Company: Typeform](https://rewindex.com/company/typeform.md)
- Versions: before (none: first archived) → after incident\_version:264/9qsknmrpblqc@fc69898018d2
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Typeform Renderer - Forms intermittently unavailable
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-11-08 21:28 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-11-08 22:22 UTC
```

**6. Added: Affected components**

```diff
+ Forms / Renderer - Open/Load forms, Forms / Renderer - Submit responses, Open/Load forms, Submit responses
```

**7. Added: Update** (identified) · 2024-11-08 21:28 UTC

```diff
+ We have identified  an issue impacting our form rendering service. Users trying to view/submit forms may be impacted. We are working on resolution with high priority.  Next update in ~30 minutes or as soon as it's available. REF: ZD 812274 | INC 72
```

**8. Added: Update** (identified) · 2024-11-08 22:12 UTC

```diff
+ We are working on resolving the issue impacting our form loading service with high priority.  We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
```

**9. Added: Update** (resolved) · 2024-11-08 22:22 UTC

```diff
+ We are glad to inform you that the fix has been implemented and the incident is resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.  Thanks for your understanding & sorry for any inconvenience this has caused.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-11-08 21:28 UTC | Major incident: Typeform Renderer - Forms intermittently unavailable (this change) | outage |

All Typeform changes: [timeline](https://rewindex.com/company/typeform/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i927087c0b1d16b · Markdown: https://rewindex.com/change/i927087c0b1d16b.md · JSON: https://rewindex.com/api/v1/changes/i927087c0b1d16b · Generated 2026-10-18T02:31:51.745Z