Changes / Lever / 500 Errors when attempting to access Lever
Lever: Critical incident: 500 Errors when attempting to access Lever
Summary
A critical incident caused 500 errors when accessing Lever, affecting Global Data Center - LeverTRM - Hire and Hire. It started at 2026-08-21 20:12 UTC and was resolved at 2026-08-24 14:16 UTC, lasting 2 days 18 h. Lever implemented a fix at 08-21 20:29 UTC and promised an RCA within 7-10 business days.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: 500 Errors when attempting to access Lever
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After: critical
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After: resolved
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After: 2026-08-21 20:12 UTC
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After: 2026-08-24 14:16 UTC
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After: Global Data Center - LeverTRM - Hire, Hire
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After: We are currently investigating this issue.
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After: A fix has been implemented and we are monitoring the results.
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After: Status: Resolved
Our monitoring has confirmed that there are no further issues related to this incident. Service has remained stable, and the incident is now considered resolved.
A Root Cause Analysis (RCA) will be provided within 7-10 business days.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: 500 Errors when attempting to access Lever (this change) A critical incident caused 500 errors when accessing Lever, affecting Global Data Center - LeverTRM - Hire and Hire. It started at 2026-08-21 20:12 UTC and was resolved at 2026-08-24 14:16 UTC, lasting 2 days 18 h. Lever implemented a fix at 08-21 20:29 UTC and promised an RCA within 7-10 business days. | Major incident |