Companies / Lever / incidents

Lever: 500 Errors when attempting to access Lever

Impact: criticalStatus: resolvedStarted Resolved (3 d)3 updatesSource: stspg.io (opens in new tab)
Summary

A critical incident caused 500 errors when accessing Lever, affecting Global Data Center - LeverTRM - Hire and Hire. It started at 2026-08-21 20:12 UTC and was resolved at 2026-08-24 14:16 UTC, lasting 2 days 18 h. Lever implemented a fix at 08-21 20:29 UTC and promised an RCA within 7-10 business days.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Global Data Center - LeverTRM - HireHire

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    Status: Resolved Our monitoring has confirmed that there are no further issues related to this incident. Service has remained stable, and the incident is now considered resolved. A Root Cause Analysis (RCA) will be provided within 7-10 business days.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lever profile · Recent Lever incidents · Markdown · JSON