# Lever: 500 Errors when attempting to access Lever

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-21 20:12 UTC · Resolved: 2026-08-24 14:16 UTC · Duration: 3 d
- Updates: 3 · Affected components: Global Data Center - LeverTRM - Hire, Hire
- [Vendor status page: https://stspg.io/p16wfnk65xzq](https://stspg.io/p16wfnk65xzq)
- [Company: Lever](https://rewindex.com/company/lever.md)

## Summary

A critical incident caused 500 errors when accessing Lever, affecting Global Data Center - LeverTRM - Hire and Hire. It started at 2026-08-21 20:12 UTC and was resolved at 2026-08-24 14:16 UTC, lasting 2 days 18 h. Lever implemented a fix at 08-21 20:29 UTC and promised an RCA within 7-10 business days. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-21 20:12 UTC: We are currently investigating this issue.
- **monitoring** 2026-08-21 20:29 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-08-24 14:16 UTC: Status: Resolved Our monitoring has confirmed that there are no further issues related to this incident. Service has remained stable, and the incident is now considered resolved. A Root Cause Analysis (RCA) will be provided within 7-10 business days.

## Rewindex changes for this incident

- 2026-08-21 20:12 UTC: [Critical incident: 500 Errors when attempting to access Lever](https://rewindex.com/change/i90a39e321f3863.md)


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Canonical: https://rewindex.com/company/lever/incidents/n0vgcyrtgpck · Markdown: https://rewindex.com/company/lever/incidents/n0vgcyrtgpck.md · JSON: https://rewindex.com/api/v1/companies/lever/incidents/n0vgcyrtgpck · Generated 2026-10-18T09:38:50.656Z