Changes / DigitalOcean / Agent Platform Requests Returning HTTP 500 Errors

DigitalOcean: Major incident: Agent Platform Requests Returning HTTP 500 Errors

Summary

DigitalOcean’s Agent Platform requests returned HTTP 500 errors, affecting Agentic Inference Cloud - Agent Runtime and Agent Runtime, with major impact. The incident started at 2026-07-27 18:31 UTC and was resolved at 2026-07-28 15:24 UTC, lasting 20 h 52 min; DigitalOcean reported identifying the issue and implementing a fix but provided no cause.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Agent Platform Requests Returning HTTP 500 Errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
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After: resolved
AddedStart time#4
Before: not present
After: 2026-07-27 18:31 UTC
AddedResolved time#5
Before: not present
After: 2026-07-28 15:24 UTC
AddedAffected components#6
Before: not present
After: Agentic Inference Cloud - Agent Runtime, Agent Runtime
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Agent Platform Requests Returning HTTP 500 Errors (this change)
DigitalOcean’s Agent Platform requests returned HTTP 500 errors, affecting Agentic Inference Cloud - Agent Runtime and Agent Runtime, with major impact. The incident started at 2026-07-27 18:31 UTC and was resolved at 2026-07-28 15:24 UTC, lasting 20 h 52 min; DigitalOcean reported identifying the issue and implementing a fix but provided no cause.
Major incident

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