ChangesCourierAWS serviceUnavailable Outage
Courier: Major incident: AWS serviceUnavailable Outage
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Courier removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: AWS serviceUnavailable Outage
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After: major
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After: resolved
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After: 2024-06-26 01:52 UTC
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After: 2024-06-26 03:12 UTC
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After: API, Courier - API
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After: An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.
Before: not present
After: An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.
Before: not present
After: Service has re-entered a degraded state. Sends from Courier are impacted.
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After: Service has resumed normal operation. Courier Engineers are monitoring.
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After: The team has resolved the issue. Send pipeline operational.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Wednesday, June 26, 2024
1 incident change
- MajorMajor incident
AWS serviceUnavailable Outagethis change