Changes / Confluence / Forge invocation errors impacting some instances in Singapore region

Confluence: Major incident: Forge invocation errors impacting some instances in Singapore region

Summary

A major incident involved Forge invocation errors affecting a subset of marketplace apps for some Confluence, Jira Service Management, Jira, and Atlassian Developer Cloud customers in the Singapore region. Recorded start: 2025-06-10 21:41 UTC; resolved: 2025-06-10 22:34 UTC; computed duration: 52 min. The vendor reported normal service and ongoing monitoring.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Forge invocation errors impacting some instances in Singapore region
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-06-10 21:41 UTC
AddedResolved time#5
Before: not present
After: 2025-06-10 22:34 UTC
AddedAffected components#6
Before: not present
After: Administration, Android App, Authentication and User Management, Cloud to Cloud Migrations - Copy Product Data, Comments, Confluence Automations, Create and Edit, iOS App, Marketplace Apps, Mobile - Android App, Mobile - iOS App, Notifications, Purchasing & Licensing, Search, Server to Cloud Migrations - Copy Product Data, Signup, View Content
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an issue impacting a subset of market place apps for some Confluence, Jira Service Management, and Jira, and Atlassian Developer Cloud customers in the Singapore region. We will provide more details within the next hour.
AddedUpdateresolved#8
Before: not present
After: Between 21:39 UTC on June 09, 2025 and 21:35 UTC on June 10, 2025, we experienced a forge invocation errors impacting a subset of market place apps for some Confluence, Jira Service Management, and Jira, and Atlassian Developer Cloud customers in the Singapore region. The issue has now been resolved and the service is operating normally. We are actively monitoring this capability.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Forge invocation errors impacting some instances in Singapore region (this change)
A major incident involved Forge invocation errors affecting a subset of marketplace apps for some Confluence, Jira Service Management, Jira, and Atlassian Developer Cloud customers in the Singapore region. Recorded start: 2025-06-10 21:41 UTC; resolved: 2025-06-10 22:34 UTC; computed duration: 52 min. The vendor reported normal service and ongoing monitoring.
Major incident

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