Changes / Stitch / Web App Outage

Stitch: Major incident: Web App Outage

Summary

Stitch reported a major outage of app.stitchdata.com starting at 2024-01-24 16:34 UTC and resolved at 2024-01-24 17:40 UTC, lasting 1 h 5 min. The Web App was unresponsive; Stitch reported deploying a solution and confirmed data pipelines were not impacted.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Web App Outage
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-01-24 16:34 UTC
AddedResolved time#5
Before: not present
After: 2024-01-24 17:40 UTC
AddedAffected components#6
Before: not present
After: app.stitchdata.com
AddedUpdateidentified#7
Before: not present
After: We have identified the issue and are actively working on deploying the solution
AddedUpdateresolved#8
Before: not present
After: The issue has been resolved and the Web App should now be responsive again. Data pipelines have not been impacted.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Web App Outage (this change)
Stitch reported a major outage of app.stitchdata.com starting at 2024-01-24 16:34 UTC and resolved at 2024-01-24 17:40 UTC, lasting 1 h 5 min. The Web App was unresponsive; Stitch reported deploying a solution and confirmed data pipelines were not impacted.
Major incident

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