Changes / Firebolt / Engines may fail to start and stop
Firebolt: Major incident: Engines may fail to start and stop
Summary
Firebolt reported a major incident in which engines could fail to start or stop, beginning 2021-07-20 04:30 UTC and lasting 4 h 20 min. Firebolt attributed it to unidentified issues on AWS’s side and confirmed resolution there at 2021-07-20 08:50 UTC, restoring engine start/stop functionality.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Engines may fail to start and stop
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2021-07-20 04:30 UTC
Before: not present
After: 2021-07-20 08:50 UTC
Before: not present
After: Engines, Firebolt Components - Engines
Before: not present
After: Engines may fail to start and stop due to unidentified issues on AWS side.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: This incident has been resolved on AWS side. Engine start/stop is now functional.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Engines may fail to start and stop (this change) Firebolt reported a major incident in which engines could fail to start or stop, beginning 2021-07-20 04:30 UTC and lasting 4 h 20 min. Firebolt attributed it to unidentified issues on AWS’s side and confirmed resolution there at 2021-07-20 08:50 UTC, restoring engine start/stop functionality. | Major incident |