Firebolt: Engines may fail to start and stop

Impact: majorStatus: resolvedStarted 2021-07-20 04:30 UTCResolved 2021-07-20 08:50 UTC (4.3 h)3 updatesSource: stspg.io

Summary

Firebolt reported a major incident in which engines could fail to start or stop, beginning 2021-07-20 04:30 UTC and lasting 4 h 20 min. Firebolt attributed it to unidentified issues on AWS’s side and confirmed resolution there at 2021-07-20 08:50 UTC, restoring engine start/stop functionality.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - Engines

Timeline of updates

investigating2021-07-20 04:30 UTC
Engines may fail to start and stop due to unidentified issues on AWS side.
investigating2021-07-20 06:41 UTC
We are continuing to investigate this issue.
resolved2021-07-20 08:50 UTC
This incident has been resolved on AWS side. Engine start/stop is now functional.

Rewindex changes for this incident

Major incident: Engines may fail to start and stop 2021-07-20 04:30 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON