Changes / Discord / Age group status mismatch across devices

Discord: Major incident: Age group status mismatch across devices

Summary

Discord reported a major Android degradation involving mismatched age group statuses across devices: “unconfirmed” on an older mobile app but “adult” on web/desktop. It started at 2026-09-24 02:08 UTC and was resolved at 2026-09-24 03:32 UTC, lasting 1 h 23 min. Discord implemented a fix and instructed users to close and refresh the app.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 73%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Age group status mismatch across devices
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-24 02:08 UTC
AddedResolved time#5
Before: not present
After: 2026-09-24 03:32 UTC
AddedAffected components#6
Before: not present
After: Android, Client - Android
AddedUpdateinvestigating#7
Before: not present
After: We’re aware of an issue where users are seeing mismatched age group statuses across devices. For example, appearing as “unconfirmed” on an older mobile app version, but "adult" on web/desktop. We’re aware of the issue and actively working on a fix.
AddedUpdateidentified#8
Before: not present
After: We’re aware of an issue where users are seeing mismatched age group statuses across devices. For example, appearing as “unconfirmed” on an older mobile app version, but "adult" on web/desktop. We’re aware of the issue and actively working on a fix.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring results. Please close and refresh your app to get the fix for adult status.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved. https://x.com/discord/status/2102964092189475028?s=20

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Age group status mismatch across devices (this change)
Discord reported a major Android degradation involving mismatched age group statuses across devices: “unconfirmed” on an older mobile app but “adult” on web/desktop. It started at 2026-09-24 02:08 UTC and was resolved at 2026-09-24 03:32 UTC, lasting 1 h 23 min. Discord implemented a fix and instructed users to close and refresh the app.
Major incident

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