Changes / Lightdash / Degraded performance

Lightdash: Major incident: Degraded performance

Summary

Lightdash reported a major incident affecting Lightdash Cloud (EU) and Lightdash Cloud (US), with downtime on larger instances including app.lightdash.cloud and eu1.lightdash.cloud. It started at 2025-06-02 09:43 UTC and was resolved at 2025-06-02 10:50 UTC, lasting 1 h 6 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 54%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Degraded performance
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-06-02 09:43 UTC
AddedResolved time#5
Before: not present
After: 2025-06-02 10:50 UTC
AddedAffected components#6
Before: not present
After: Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We're currently experiencing downtime on some of our larger instances, including: - app.lightdash.cloud - eu1.lightdash.cloud Our team is actively investigating the issue and working to restore access as quickly as possible. We’ll keep you updated as soon as we know more. Thanks for your patience!
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Degraded performance (this change)
Lightdash reported a major incident affecting Lightdash Cloud (EU) and Lightdash Cloud (US), with downtime on larger instances including app.lightdash.cloud and eu1.lightdash.cloud. It started at 2025-06-02 09:43 UTC and was resolved at 2025-06-02 10:50 UTC, lasting 1 h 6 min; no cause or fix was stated.
Major incident

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