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ChangesDailyIssue with sessions in ap-northeast-2

Daily: Major incident: Issue with sessions in ap-northeast-2

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Daily removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Issue with sessions in ap-northeast-2
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-08-10 14:13 UTC
AddedResolved time#5
Before: not present
After: 2023-08-10 14:42 UTC
AddedAffected components#6
Before: not present
After: Core Call Experience
AddedUpdateinvestigating#7
Before: not present
After: We're investigating an issue preventing some users from joining call sessions in the ap-northeast-2 region.
AddedUpdateinvestigating#8
Before: not present
After: We've confirmed an issue preventing some users from joining calls hosted in the ap-northeast-2 region. Sessions in other regions are unaffected. If you've set the 'geo' property on your domain or a specific room to 'ap-northeast-2', you may want to temporarily change it to 'ap-south-1' or another nearby region.
AddedUpdateresolved#9
Before: not present
After: This issue has been resolved, and call sessions in ap-northeast-2 are working normally.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, August 10, 2023

1 incident change

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