Changes / Metabase Cloud / AWS Outage
Metabase Cloud: Major incident: AWS Outage
Summary
A major Metabase Cloud Platform outage caused temporary downtime for a few customers due to an AWS us-east-1 issue. It started at 2021-12-07 17:39 UTC and was resolved at 2021-12-07 23:51 UTC, lasting 6 h 12 min; affected customers were operational after AWS restored most services.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: AWS Outage
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After: major
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After: resolved
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After: 2021-12-07 17:39 UTC
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After: 2021-12-07 23:51 UTC
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After: Metabase Cloud Platform
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After: Due to an ongoing issue with AWS us-east-1 region, a few our customers are experiencing temporary downtime. We’re monitoring the situation closely
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After: AWS has restored most of their services and as a result, our customers who were experiencing downtime are now operational. We will continue to monitor closely. Please do not hesitate to contact support if you have any questions or experience any issues.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: AWS Outage (this change) A major Metabase Cloud Platform outage caused temporary downtime for a few customers due to an AWS us-east-1 issue. It started at 2021-12-07 17:39 UTC and was resolved at 2021-12-07 23:51 UTC, lasting 6 h 12 min; affected customers were operational after AWS restored most services. | Major incident |
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