Changes / Buffer / Buffer Login Disruption
Buffer: Major incident: Buffer Login Disruption
Summary
Buffer reported a major login disruption from 2026-08-09 22:00 UTC to 2026-08-10 04:52 UTC, lasting 6 h 52 min. Customers were unexpectedly logged out, and publishing may have been impacted. Buffer implemented a fix, confirmed publishing success rates returned to normal, and advised retrying posts that failed to publish.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Buffer Login Disruption
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-09 22:00 UTC
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After: 2026-08-10 04:52 UTC
Before: not present
After: We’re currently experiencing an issue with Buffer, which is impacting customers' ability to remain logged into Buffer and potentially other aspects of Buffer's functionality. Our team is actively investigating and working to restore full service as quickly as possible. We’ll keep you informed with updates here as we make progress. We sincerely apologize for the disruption.
Before: not present
After: We’ve implemented a fix and are now monitoring the situation.
We’ve also identified that publishing may have been impacted during this timeframe. If any of your posts failed to publish, retrying them should get them sent out successfully.
If you’re still experiencing any issues, please reach out to us at hello@buffer.com: mailto:hello@buffer.com. We’ll continue monitoring things closely and will share another update once the incident is fully resolved.
Before: not present
After: Things have remained stable following the fix, and we’re now marking this incident as fully resolved.
Publishing success rates have returned to normal, and we’re no longer seeing reports of users being unexpectedly logged out.
We’re sorry again for the disruption, and we appreciate your patience while our team worked to get things back to normal. Please reach out to us at hello@buffer.com if you're still experiencing issues.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Buffer Login Disruption (this change) Buffer reported a major login disruption from 2026-08-09 22:00 UTC to 2026-08-10 04:52 UTC, lasting 6 h 52 min. Customers were unexpectedly logged out, and publishing may have been impacted. Buffer implemented a fix, confirmed publishing success rates returned to normal, and advised retrying posts that failed to publish. | Major incident |