Changes / Neon / high API latency in us-west-2

Neon: Major incident: high API latency in us-west-2

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: neonstatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: high API latency in us-west-2
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-05-30 15:28 UTC
AddedResolved time#5
Before: not present
After: 2025-05-30 17:01 UTC
AddedAffected components#6
Before: not present
After: Console API
AddedUpdateinvestigating#7
Before: not present
After: Investigating: (15:28) We are aware of the issue and are investigating the scope, root cause, and potential mitigations. Identified: (16:36) We have identified the underlying cause of this incident and are working on a mitigation. Monitoring: (16:42) The mitigation we've applied has resulted in the expected response, we are further monitoring its effectiveness.
AddedUpdateresolved#8
Before: not present
After: The issue has been fully resolved. All affected components are operating normally again.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: high API latency in us-west-2 (this change)Major incident

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