Rewindex

ChangesWiseService unavailable

Wise: Major incident: Service unavailable

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

Part of an outage event

Cloudflare outage, Dec 5, 2025 · 46 vendors, 46 incidents

Wise’s incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +19 min vs the first vendor naming Cloudflare)

See the cascade chart and every vendor →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

What changed

Struck in red is what Wise removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Service unavailable
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-05 09:05 UTC
AddedResolved time#5
Before: not present
After: 2025-12-05 09:43 UTC
AddedAffected components#6
Before: not present
After: 💱 Account, 🔗 API, 💳 Debit Card, 📱 Mobile App, 💸 Payments, 📰 Website
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an issue caused by a third party service provider. As a result customers are having issues accessing our website and using our service. Our team is monitoring the situation.
AddedUpdatemonitoring#8
Before: not present
After: The third party resolved the issue and our service is running normally again. Our team continues to monitor the situation.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, December 5, 2025

1 incident change

All Wise changesWise profileMarkdownJSON