Changes / Doppler / Reading/writing secrets intermittently failing due to an outage at our tokenization provider

Doppler: Major incident: Reading/writing secrets intermittently failing due to an outage at our tokenization provider

Summary

Doppler reported a major outage causing intermittent failures reading and writing secrets in the API (api.doppler.com) and Dashboard (dashboard.doppler.com). It started at 2021-12-08 02:20 UTC and was resolved at 2021-12-08 10:20 UTC, lasting 8 h 0 min; Doppler attributed it to its tokenization provider being impacted by the AWS us-east-1 outage.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 51%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Reading/writing secrets intermittently failing due to an outage at our tokenization provider
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-12-08 02:20 UTC
AddedResolved time#5
Before: not present
After: 2021-12-08 10:20 UTC
AddedAffected components#6
Before: not present
After: API (api.doppler.com), Dashboard (dashboard.doppler.com)
AddedUpdateinvestigating#7
Before: not present
After: We're intermittently experiencing outages with our tokenization provider, who is impacted by the AWS us-east-1 outage.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

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History of this incident

When (UTC)ChangeKind
Major incident: Reading/writing secrets intermittently failing due to an outage at our tokenization provider (this change)
Doppler reported a major outage causing intermittent failures reading and writing secrets in the API (api.doppler.com) and Dashboard (dashboard.doppler.com). It started at 2021-12-08 02:20 UTC and was resolved at 2021-12-08 10:20 UTC, lasting 8 h 0 min; Doppler attributed it to its tokenization provider being impacted by the AWS us-east-1 outage.
Major incident

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