Changes / Bunny.net / Investigating Issues with Magic Containers and Databases

Bunny.net: Major incident: Investigating Issues with Magic Containers and Databases

Summary

Bunny.net reported major degradation affecting Magic Containers and Bunny Database from 2026-06-01 16:02 UTC to 2026-06-01 20:18 UTC (4 h 16 min). Magic Containers workloads may have experienced processing delays, intermittent timeouts or reduced availability due to a hosting-provider network connectivity issue; service was reported restored at 06-01 17:24 UTC.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 94%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Investigating Issues with Magic Containers and Databases
AddedImpact#2
Before: not present
After: major
AddedStatus#3
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After: postmortem
AddedStart time#4
Before: not present
After: 2026-06-01 16:02 UTC
AddedResolved time#5
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After: 2026-06-01 20:18 UTC
AddedAffected components#6
Before: not present
After: Bunny Database, Magic Containers
AddedUpdateinvestigating#7
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After: We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.
AddedUpdatemonitoring#8
Before: not present
After: Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.
AddedUpdateresolved#9
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After: This incident has been resolved.
AddedUpdatepostmortem#10
Before: not present
After: Processing Delays and Intermittent Timeouts for Magic Containers On June 1, Magic Containers experienced degraded service for approximately one hour due to a network connectivity issue in our hosting provider's environment. Customers running workloads may have seen increased processing delays, intermittent timeouts, temporary disruption, or reduced availability as some workloads were automatically rescheduled. The issue was resolved after the underlying network conditions stabilized, allowing scheduling activity to resume normally. We are improving the resilience of Magic Containers so degraded connectivity can be detected and handled more effectively, not only complete outages. We are also adding safeguards to reduce unnecessary or duplicate workload rescheduling during degraded conditions, helping limit customer impact if similar infrastructure issues occur again.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Investigating Issues with Magic Containers and Databases (this change)
Bunny.net reported major degradation affecting Magic Containers and Bunny Database from 2026-06-01 16:02 UTC to 2026-06-01 20:18 UTC (4 h 16 min). Magic Containers workloads may have experienced processing delays, intermittent timeouts or reduced availability due to a hosting-provider network connectivity issue; service was reported restored at 06-01 17:24 UTC.
Major incident

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