# Bunny.net: Major incident: Investigating Issues with Magic Containers and Databases

**Summary:** Bunny.net reported major degradation affecting Magic Containers and Bunny Database from 2026-06-01 16:02 UTC to 2026-06-01 20:18 UTC (4 h 16 min). Magic Containers workloads may have experienced processing delays, intermittent timeouts or reduced availability due to a hosting-provider network connectivity issue; service was reported restored at 06-01 17:24 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-06-01 16:02 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/71ppnx6tdv08](https://stspg.io/71ppnx6tdv08)
- [Company: Bunny.net](https://rewindex.com/company/bunny-net.md)
- Versions: before (none: first archived) → after incident\_version:81/y85jlsdtllc4@b238d5206ce4
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Investigating Issues with Magic Containers and Databases
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ postmortem
```

**4. Added: Start time**

```diff
+ 2026-06-01 16:02 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-01 20:18 UTC
```

**6. Added: Affected components**

```diff
+ Bunny Database, Magic Containers
```

**7. Added: Update** (investigating) · 2026-06-01 16:02 UTC

```diff
+ We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.
```

**8. Added: Update** (monitoring) · 2026-06-01 17:24 UTC

```diff
+ Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.
```

**9. Added: Update** (resolved) · 2026-06-01 20:18 UTC

```diff
+ This incident has been resolved.
```

**10. Added: Update** (postmortem) · 2026-06-03 09:15 UTC

```diff
+ Processing Delays and Intermittent Timeouts for Magic Containers On June 1, Magic Containers experienced degraded service for approximately one hour due to a network connectivity issue in our hosting provider's environment. Customers running workloads may have seen increased processing delays, intermittent timeouts, temporary disruption, or reduced availability as some workloads were automatically rescheduled. The issue was resolved after the underlying network conditions stabilized, allowing scheduling activity to resume normally. We are improving the resilience of Magic Containers so degraded connectivity can be detected and handled more effectively, not only complete outages. We are also adding safeguards to reduce unnecessary or duplicate workload rescheduling during degraded conditions, helping limit customer impact if similar infrastructure issues occur again.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-01 16:02 UTC | Major incident: Investigating Issues with Magic Containers and Databases (this change) | degradation |

All Bunny.net changes: [timeline](https://rewindex.com/company/bunny-net/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7aea20c687304c · Markdown: https://rewindex.com/change/i7aea20c687304c.md · JSON: https://rewindex.com/api/v1/changes/i7aea20c687304c · Generated 2026-10-18T02:31:44.670Z