ChangesWiseDelayed AED payments
Wise: Critical incident: Delayed AED payments
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Wise removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Delayed AED payments
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After: critical
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After: resolved
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After: 2026-08-24 10:05 UTC
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After: 2026-09-18 08:21 UTC
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After: 🔗 API, 💸 Payments
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After: We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed.
This also affects Wise Platform partners.
Our team is already working on a solution. We apologise for any inconvenience.
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After: We have identified the root cause and are working on a solution. Customers will continue to see delays impacting pending transfers. We will update you next at 16:00 CET on September 2 the latest.
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After: We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 3 the latest.
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After: We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 4 the latest.
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After: We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 7 the latest.
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After: We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 8 the latest.
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After: We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 18 the latest.
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After: We have identified the issue and deployed a fix. We will continue monitoring and provide a further update on Friday.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Monday, August 24
1 incident change
- CriticalCritical incident
Delayed AED paymentsthis change