Changes / Stitch / Webhooks errors

Stitch: Major incident: Webhooks errors

Summary

Stitch’s webhooks receiver API (api.stitchdata.com) experienced elevated error rates with major impact from 2021-11-05 13:58 UTC to 2021-11-05 14:34 UTC, lasting 35 min. Stitch reported identifying the root cause and releasing a fix, then marked the issue resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 91%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Webhooks errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-11-05 13:58 UTC
AddedResolved time#5
Before: not present
After: 2021-11-05 14:34 UTC
AddedAffected components#6
Before: not present
After: api.stitchdata.com
AddedUpdateidentified#7
Before: not present
After: We are experiencing elevated error rates in our webhooks receiver API. We have identified the root cause and are releasing a fix.
AddedUpdateresolved#8
Before: not present
After: The issue has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Webhooks errors (this change)
Stitch’s webhooks receiver API (api.stitchdata.com) experienced elevated error rates with major impact from 2021-11-05 13:58 UTC to 2021-11-05 14:34 UTC, lasting 35 min. Stitch reported identifying the root cause and releasing a fix, then marked the issue resolved.
Major incident

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