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ChangesCartesiaUsers are unable to login to the playground

Cartesia: Major incident: Users are unable to login to the playground

Major incidentmajor (vendor)Changed Detected status.cartesia.ai (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Cartesia removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Users are unable to login to the playground
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-21 16:03 UTC
AddedResolved time#5
Before: not present
After: 2026-07-21 17:27 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are investigating the issue.
AddedUpdatemonitoring#7
Before: not present
After: We have mitigated the issue on our end and are continuing to monitor the state of our service.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, July 21

1 incident change

All Cartesia changesCartesia profileMarkdownJSON