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ChangesInfluxData (InfluxDB Cloud)SSO Login Service Availability (other login methods not affected)

InfluxData (InfluxDB Cloud): Major incident: SSO Login Service Availability (other login methods not affected)

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what InfluxData (InfluxDB Cloud) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: SSO Login Service Availability (other login methods not affected)
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-11 16:32 UTC
AddedResolved time#5
Before: not present
After: 2026-09-11 19:26 UTC
AddedAffected components#6
Before: not present
After: Auth0 User Authentication, Other Services - Auth0 User Authentication
AddedUpdateinvestigating#7
Before: not present
After: The SSO Login Service is currently experiencing downtime and the team is currently looking into it
AddedUpdatemonitoring#8
Before: not present
After: The engineering team has resolved the issue and is continuing to monitor the health of the SSO Login Service
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, September 11

1 incident change

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