Changes / Discord / Failure to start new voice calls

Discord: Major incident: Failure to start new voice calls

Summary

Discord reported a major incident preventing new voice calls from being created, from 2026-03-20 02:47 UTC to 2026-03-20 05:56 UTC, lasting 3 h 9 min. A fix was implemented by 2026-03-20 05:43 UTC, and the incident was resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Failure to start new voice calls
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-20 02:47 UTC
AddedResolved time#5
Before: not present
After: 2026-03-20 05:56 UTC
AddedUpdateinvestigating#6
Before: not present
After: New voice calls are failing to be created. We are currently investigating.
AddedUpdatemonitoring#7
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Failure to start new voice calls (this change)
Discord reported a major incident preventing new voice calls from being created, from 2026-03-20 02:47 UTC to 2026-03-20 05:56 UTC, lasting 3 h 9 min. A fix was implemented by 2026-03-20 05:43 UTC, and the incident was resolved.
Major incident

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