ChangesSvix[EU] Elevated response times and error rates affecting some customers.
Svix: Major incident: [EU] Elevated response times and error rates affecting some customers.
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Svix removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: [EU] Elevated response times and error rates affecting some customers.
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-03 00:00 UTC
Before: not present
After: 2026-06-03 00:00 UTC
Before: not present
After: We experienced an issue where some customer in the EU region experienced elevated response times and error rates.
The time frames when this occurred: 23:44 - 23:46, 00:05 - 00:13, 00:38 - 00:48, 03:27 - 03:29, 5:34 - 5:36 UTC.
This happened due to a significant spike in traffic (161x traffic the minute before), and the system not scaling fast enough to catch up. This affected customers routed to the same nodes that experienced this load.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Wednesday, June 3
1 incident change
- MajorMajor incident
[EU] Elevated response times and error rates affecting some customers.this change