Changes / Grammarly / Generative AI assistance is working with interruptions

Grammarly: Major incident: Generative AI assistance is working with interruptions

Summary

Grammarly’s generative AI assistance experienced interruptions in a major-impact incident starting at 2025-02-05 21:05 UTC, lasting 22 min and resolved at 2025-02-05 21:28 UTC. Writing suggestions remained available; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Generative AI assistance is working with interruptions
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-02-05 21:05 UTC
AddedResolved time#5
Before: not present
After: 2025-02-05 21:28 UTC
AddedAffected components#6
Before: not present
After: Generative AI assistance
AddedUpdateinvestigating#7
Before: not present
After: We’re investigating reports that generative AI is working with interruptions and will provide updates as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Generative AI assistance is working with interruptions (this change)
Grammarly’s generative AI assistance experienced interruptions in a major-impact incident starting at 2025-02-05 21:05 UTC, lasting 22 min and resolved at 2025-02-05 21:28 UTC. Writing suggestions remained available; no cause or fix was stated.
Major incident

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