Changes / Datadog / Delayed Monitors Notifications

Datadog: Critical incident: Delayed Monitors Notifications

Summary

Datadog reported critical delays in monitor notifications and platform data beginning at 23:39 UTC (recorded start: 2026-05-08 00:06 UTC). It identified upstream provider issues; data processing and alerting were normal by 06:21 UTC. The incident was resolved at 2026-05-08 14:07 UTC, with a recorded duration of 14 h 0 min.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Delayed Monitors Notifications
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-08 00:06 UTC
AddedResolved time#5
Before: not present
After: 2026-05-08 14:07 UTC
AddedAffected components#6
Before: not present
After: APM, CI Visibility, Error Tracking, Log Management, Metrics and Infra Monitoring, Monitors, RUM
AddedUpdateinvestigating#7
Before: not present
After: We are investigating delays in Monitors Notifications, which began at 23:39 UTC.
AddedUpdateinvestigating#8
Before: not present
After: We are investigating increased latency across multiple products which began at 23:39 UTC. As a result of this issue, some users may see delays in data across the platform.
AddedUpdateinvestigating#9
Before: not present
After: Due to upstream provider issues, we are also continuing to see unavailability of telemetry data coming from AWS into Datadog. https://health.aws.amazon.com/health/status
AddedUpdateidentified#10
Before: not present
After: We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are working on a fix. https://health.aws.amazon.com/health/status
AddedUpdateidentified#11
Before: not present
After: We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are working on a fix. https://health.aws.amazon.com/health/status
AddedUpdateidentified#12
Before: not present
After: We have identified due to upstream provider issues, we are continuing to see unavailability of telemetry data coming from AWS into Datadog. We are continuing to work on a fix. https://health.aws.amazon.com/health/status
AddedUpdateidentified#13
Before: not present
After: We have identified due to upstream provider issues, we are continuing to see unavailability of telemetry data coming from AWS into Datadog. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics we are still seeing delays in distribution metrics. Counts, rates and gauge metrics are being processed normally for most customers
AddedUpdateidentified#14
Before: not present
After: We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics, distribution metrics and point metrics are being processed normally for all customers.
AddedUpdateidentified#15
Before: not present
After: We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics, distribution metrics and point metrics are being processed normally for all customers.
AddedUpdateidentified#16
Before: not present
After: We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics, distribution metrics and point metrics are being processed normally for all customers.
AddedUpdateidentified#17
Before: not present
After: We have identified upstream provider issues. Metrics, Logs, APM and RUM data are being processed normally for all customers. Alerting is also functional. There are still processing delays for CI visibility. We are monitoring the situation. https://health.aws.amazon.com/health/status
AddedUpdatemonitoring#18
Before: not present
After: We have identified upstream provider issues. Metrics, Logs, APM, RUM and CI visibility data are being processed normally for all customers. Alerting is also functional. We are monitoring the situation. https://health.aws.amazon.com/health/status
AddedUpdateresolved#19
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Delayed Monitors Notifications (this change)
Datadog reported critical delays in monitor notifications and platform data beginning at 23:39 UTC (recorded start: 2026-05-08 00:06 UTC). It identified upstream provider issues; data processing and alerting were normal by 06:21 UTC. The incident was resolved at 2026-05-08 14:07 UTC, with a recorded duration of 14 h 0 min.
Major incident

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