# Datadog: Critical incident: Delayed Monitors Notifications

**Summary:** Datadog reported critical delays in monitor notifications and platform data beginning at 23:39 UTC (recorded start: 2026-05-08 00:06 UTC). It identified upstream provider issues; data processing and alerting were normal by 06:21 UTC. The incident was resolved at 2026-05-08 14:07 UTC, with a recorded duration of 14 h 0 min. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-05-08 00:06 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/rbj54mc4nhgs](https://stspg.io/rbj54mc4nhgs)
- [Company: Datadog](https://rewindex.com/company/datadog.md)
- Versions: before (none: first archived) → after incident\_version:274/wjrkhvg9ydc1@ad29cd4cd310
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Delayed Monitors Notifications
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-08 00:06 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-08 14:07 UTC
```

**6. Added: Affected components**

```diff
+ APM, CI Visibility, Error Tracking, Log Management, Metrics and Infra Monitoring, Monitors, RUM
```

**7. Added: Update** (investigating) · 2026-05-08 00:06 UTC

```diff
+ We are investigating delays in Monitors Notifications, which began at 23:39 UTC.
```

**8. Added: Update** (investigating) · 2026-05-08 00:24 UTC

```diff
+ We are investigating increased latency across multiple products which began at 23:39 UTC. As a result of this issue, some users may see delays in data across the platform.
```

**9. Added: Update** (investigating) · 2026-05-08 00:47 UTC

```diff
+ Due to upstream provider issues, we are also continuing to see unavailability of telemetry data coming from AWS into Datadog. https://health.aws.amazon.com/health/status
```

**10. Added: Update** (identified) · 2026-05-08 01:20 UTC

```diff
+ We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are working on a fix. https://health.aws.amazon.com/health/status
```

**11. Added: Update** (identified) · 2026-05-08 02:02 UTC

```diff
+ We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are working on a fix. https://health.aws.amazon.com/health/status
```

**12. Added: Update** (identified) · 2026-05-08 02:16 UTC

```diff
+ We have identified due to upstream provider issues, we are continuing to see unavailability of telemetry data coming from AWS into Datadog. We are continuing to work on a fix. https://health.aws.amazon.com/health/status
```

**13. Added: Update** (identified) · 2026-05-08 02:59 UTC

```diff
+ We have identified due to upstream provider issues, we are continuing to see unavailability of telemetry data coming from AWS into Datadog. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics we are still seeing delays in distribution metrics. Counts, rates and gauge metrics are being processed normally for most customers
```

**14. Added: Update** (identified) · 2026-05-08 04:13 UTC

```diff
+ We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics, distribution metrics and point metrics are being processed normally for all customers.
```

**15. Added: Update** (identified) · 2026-05-08 04:48 UTC

```diff
+ We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics, distribution metrics and point metrics are being processed normally for all customers.
```

**16. Added: Update** (identified) · 2026-05-08 05:30 UTC

```diff
+ We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics, distribution metrics and point metrics are being processed normally for all customers.
```

**17. Added: Update** (identified) · 2026-05-08 05:44 UTC

```diff
+ We have identified upstream provider issues. Metrics, Logs, APM and RUM data are being processed normally for all customers. Alerting is also functional. There are still processing delays for CI visibility. We are monitoring the situation. https://health.aws.amazon.com/health/status
```

**18. Added: Update** (monitoring) · 2026-05-08 06:21 UTC

```diff
+ We have identified upstream provider issues. Metrics, Logs, APM, RUM and CI visibility data are being processed normally for all customers. Alerting is also functional. We are monitoring the situation. https://health.aws.amazon.com/health/status
```

**19. Added: Update** (resolved) · 2026-05-08 14:07 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-08 00:06 UTC | Critical incident: Delayed Monitors Notifications (this change) | degradation |

All Datadog changes: [timeline](https://rewindex.com/company/datadog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i6ce9ab24275724 · Markdown: https://rewindex.com/change/i6ce9ab24275724.md · JSON: https://rewindex.com/api/v1/changes/i6ce9ab24275724 · Generated 2026-10-18T02:29:48.303Z