Changes / Dashlane / Slowness when using the Dashlane apps or not able to Login
Dashlane: Critical incident: Slowness when using the Dashlane apps or not able to Login
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 84%)Changed Detected Source: status.dashlane.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Slowness when using the Dashlane apps or not able to Login
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-07-06 08:48 UTC
Before: not present
After: 2026-07-06 10:55 UTC
Before: not present
After: 2FA recovery codes by SMS, Account Creation, Admin Console, Android app, Autofill, Chrome extension, Confidential SSO (Single-sign-on), Credential Risk Detection, Customer Support, Dark Web Insights, Dark Web Monitoring, Edge extension, Email notifications, Firefox extension, iOS (Apple) app, Nudges, Omnix, Paid plans' purchase, Passkeys, Password Management, Safari app, SCIM, Sharing, Single sign-on (SSO), Sync, Two-factor authentication (2FA), VPN, Web app, Website
Before: not present
After: We are currently facing difficulties logging into the platform. Our team is actively investigating the issue. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience while we work to resolve this
Before: not present
After: Between 06:50 and 8:30 UTC today, we experienced a disruption that affected Dashlane. During this period you might have experienced general platform slowness or faced errors when trying to login. We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. We will provide a further update once our investigation is complete.
Before: not present
After: This issue is now resolved. Thank you for your patience.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Slowness when using the Dashlane apps or not able to Login (this change) | Major incident |