Changes / Statsig / Elevated 5xx for Event Ingestion US East and EU West
Statsig: Major incident: Elevated 5xx for Event Ingestion US East and EU West
Summary
Statsig reported a major Log Event API outage with elevated 5xx errors in US East and EU West, starting 2025-06-06 18:53 UTC and resolved at 2025-06-06 19:10 UTC after 17 min. EU West recovered, and US East1 was fully drained; Statsig said customers should see normal 5xx levels again.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated 5xx for Event Ingestion US East and EU West
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-06-06 18:53 UTC
Before: not present
After: 2025-06-06 19:10 UTC
Before: not present
After: Log Event API
Before: not present
After: **06/06/2025 12:10 PDT Mitigated**:
US East1 has been fully drained, and customers should see normal levels of 5xx again.
**06/06/2025 12:01 PDT Investigating**:
EU West has fully recovered, and traffic in US East is showing signs of improvement.
**06/06/2025 11:53 PDT Investigating**:
Elevated 5xx errors are occurring in the US East and EU West regions, with the recovery process underway.
Before: not present
After: Resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated 5xx for Event Ingestion US East and EU West (this change) Statsig reported a major Log Event API outage with elevated 5xx errors in US East and EU West, starting 2025-06-06 18:53 UTC and resolved at 2025-06-06 19:10 UTC after 17 min. EU West recovered, and US East1 was fully drained; Statsig said customers should see normal 5xx levels again. | Major incident |