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Statsig: Elevated 5xx for Event Ingestion US East and EU West

Impact: majorStatus: resolvedStarted Resolved (17 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported a major Log Event API outage with elevated 5xx errors in US East and EU West, starting 2025-06-06 18:53 UTC and resolved at 2025-06-06 19:10 UTC after 17 min. EU West recovered, and US East1 was fully drained; Statsig said customers should see normal 5xx levels again.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Log Event API

Timeline of updates

  1. investigating

    **06/06/2025 12:10 PDT Mitigated**: US East1 has been fully drained, and customers should see normal levels of 5xx again. **06/06/2025 12:01 PDT Investigating**: EU West has fully recovered, and traffic in US East is showing signs of improvement. **06/06/2025 11:53 PDT Investigating**: Elevated 5xx errors are occurring in the US East and EU West regions, with the recovery process underway.

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON