# Statsig: Elevated 5xx for Event Ingestion US East and EU West

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-06 18:53 UTC · Resolved: 2025-06-06 19:10 UTC · Duration: 17 min
- Updates: 2 · Affected components: Log Event API
- [Vendor status page: https://stspg.io/t8626rwfc9gb](https://stspg.io/t8626rwfc9gb)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major Log Event API outage with elevated 5xx errors in US East and EU West, starting 2025-06-06 18:53 UTC and resolved at 2025-06-06 19:10 UTC after 17 min. EU West recovered, and US East1 was fully drained; Statsig said customers should see normal 5xx levels again. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-06-06 18:53 UTC: \*\*06/06/2025 12:10 PDT Mitigated\*\*: US East1 has been fully drained, and customers should see normal levels of 5xx again. \*\*06/06/2025 12:01 PDT Investigating\*\*: EU West has fully recovered, and traffic in US East is showing signs of improvement. \*\*06/06/2025 11:53 PDT Investigating\*\*: Elevated 5xx errors are occurring in the US East and EU West regions, with the recovery process underway.
- **resolved** 2025-06-06 19:10 UTC: Resolved.

## Rewindex changes for this incident

- 2025-06-06 18:53 UTC: [Major incident: Elevated 5xx for Event Ingestion US East and EU West](https://rewindex.com/change/i65f691d5cce3ba.md)


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Canonical: https://rewindex.com/company/statsig/incidents/wlsmn5pwkrml · Markdown: https://rewindex.com/company/statsig/incidents/wlsmn5pwkrml.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/wlsmn5pwkrml · Generated 2026-10-18T11:31:05.244Z