Changes / Neon / Incident affecting AWS us-east-1 projects

Neon: Major incident: Incident affecting AWS us-east-1 projects

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: neonstatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Incident affecting AWS us-east-1 projects
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-20 08:02 UTC
AddedResolved time#5
Before: not present
After: 2025-10-20 10:00 UTC
AddedAffected components#6
Before: not present
After: Database Connectivity, Project/Branch Operations
AddedUpdateinvestigating#7
Before: not present
After: Investigating: (08:02) We are aware of an issue affecting AWS us-east-1 projects and are investigating. Identified: (09:06) We have traced the underlying cause of this incident to an issue with one of our cloud providers. We are investigating our options and will be closely monitoring the upstream incident. Monitoring: (09:45) We have seen significant recovery and are continuing to monitor the situation.
AddedUpdateresolved#8
Before: not present
After: The issue has been fully resolved. All affected components are operating normally again.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Incident affecting AWS us-east-1 projects (this change)Major incident

All Neon changes → · Neon profile · Markdown · JSON