Changes / Doppler / Dashboard intermittently returning bad gateway errors

Doppler: Major incident: Dashboard intermittently returning bad gateway errors

Summary

Doppler’s Dashboard (dashboard.doppler.com) intermittently returned bad gateway errors in a major-impact incident starting 2021-11-19 23:48 UTC, resolved at 2021-11-20 00:58 UTC (1 h 9 min). API and CLI usage were unaffected. Doppler suspected connectivity between Cloudflare and its hosting provider and reported identifying and resolving the issue before monitoring the fix.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 39%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Dashboard intermittently returning bad gateway errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-11-19 23:48 UTC
AddedResolved time#5
Before: not present
After: 2021-11-20 00:58 UTC
AddedAffected components#6
Before: not present
After: Dashboard (dashboard.doppler.com)
AddedUpdateinvestigating#7
Before: not present
After: We're currently seeing intermittent errors on dashboard.doppler.com. We believe this is a connectivity issue between Cloudflare and our hosting provider and are investigating. API and CLI usage are not affected.
AddedUpdatemonitoring#8
Before: not present
After: We believe we've identified and resolved the issue. We're currently monitoring the fix to confirm.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Dashboard intermittently returning bad gateway errors (this change)
Doppler’s Dashboard (dashboard.doppler.com) intermittently returned bad gateway errors in a major-impact incident starting 2021-11-19 23:48 UTC, resolved at 2021-11-20 00:58 UTC (1 h 9 min). API and CLI usage were unaffected. Doppler suspected connectivity between Cloudflare and its hosting provider and reported identifying and resolving the issue before monitoring the fix.
Major incident

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